Contact Us
Corporate Correspondence
HitCigars Global
P.O. Box 2280, Columbus Centre
Road Town, VG1110, British Virgin Islands
info@hitcigars.com
This address is used exclusively for corporate correspondence and regulatory purposes.
No in-person service is available at this location.
Operational Fulfilment Network
We coordinate logistics with independent third-party fulfilment partners in multiple regions, including:
- Asia Pacific
- Indonesia
- Japan
- Europe (Regional Hub)
Operational locations are restricted facilities used only for logistics and export processing. Customer visits, collections or direct contact are not available.
Specific facility locations are not publicly disclosed for security and compliance reasons.
Detailed operational documentation is not publicly disclosed and may be provided only to authorised regulatory, financial or legal institutions upon formal request.
Customer Support
All customer communication is handled digitally to ensure privacy, security and efficiency.
Please use the form on this page to contact our support team.
Trademark & Association Notice
HitCigars is an independent platform and is not affiliated with or endorsed by Habanos S.A. or any related trademark owners.
General Inquiries:
Mon-Fri: 9:00am – 9:00pm
info@hitcigars.com
Shipping Inquiries:
Mon-Fri: 9:00am – 9:00pm
shipping@hitcigars.com
For order-related questions, please include your order number in your message.